Privacy Policy
The 1win app prioritizes the privacy and security of its Indian user base above all else, establishing a transparent framework for how personal data is handled. We understand that trust is the foundation of online betting, which is why our privacy policy is designed to comply with strict international standards and relevant local guidelines. When you download the 1win APK and register an account, you are entrusting us with your information, and we are legally bound to protect it. This policy outlines our comprehensive approach to data confidentiality, ensuring that every player from New Delhi to Mumbai can place bets with peace of mind, knowing their digital footprint is secure.
Information We Collect From Indian Players
To provide a seamless and legal gaming experience, the 1win app collects specific categories of personal data during the registration and verification processes. This includes personally identifiable information (PII) such as your full name, phone number, email address, and date of birth. For financial transactions and mandatory Know Your Customer (KYC) compliance in India, we may also request copies of government-issued documents like an Aadhar Card or PAN Card. Additionally, the app automatically collects technical data, including your IP address, device model (Android or iOS), and operating system version, to optimize app performance and prevent fraudulent activities on the platform.
Purpose of Data Usage and Processing
The primary reason for collecting user data is to facilitate the core functions of the 1win betting platform and ensure a personalized user experience. Your information is used to process deposits and withdrawals via local payment methods like UPI and Paytm, verify your age to prevent underage gambling, and manage your betting history. Furthermore, analyzing user data allows us to improve our services, offer tailored bonuses relevant to Indian sports trends (such as IPL offers), and resolve technical issues swiftly. We process your data solely for legitimate business purposes and to fulfill legal obligations required by our licensing authority.
Use of Cookies and Tracking Technologies
The 1win app utilizes cookies and similar tracking technologies to enhance navigation and remember your specific preferences. Cookies are small data files stored on your device that allow the app to recognize you upon return, keeping you logged in and preserving your language settings (English or Hindi). These technologies also help us gather analytical data regarding how users interact with the app, which sections are most popular, and where we can improve the interface. Users have the option to manage or disable cookies through their device settings, though doing so may limit access to certain features of the application.
Data Sharing and Third-Party Disclosures
We maintain a strict policy regarding the sharing of your personal information; we do not sell or rent your data to unauthorized third parties for marketing purposes. However, specific data may be shared with trusted partners essential to our operations, such as payment service providers (to process your UPI or NetBanking transactions) and fraud prevention agencies. These third parties are contractually obligated to handle your data with the same level of security and confidentiality as 1win. Additionally, we may disclose information if required by law or in response to valid legal requests from Indian authorities to combat money laundering or other criminal activities.
Security Measures and Encryption Standards
Protecting your data from unauthorized access is our technical team’s top priority. The 1win app employs advanced security protocols, including 128-bit SSL (Secure Socket Layer) encryption, to ensure that all data transmitted between your device and our servers remains private. Our database is protected by state-of-the-art firewalls and intrusion detection systems that monitor for suspicious activity 24/7. Access to personal user information is strictly limited to authorized personnel who require it to perform their job functions, ensuring that internal data handling remains compliant with high-security standards.
User Rights Regarding Personal Information
Indian users of the 1win app retain full rights over their personal data and can exercise control over how it is used. You have the right to request access to the personal information we hold about you and to ask for corrections if any details are inaccurate or outdated. If you wish to close your account, you can request the deletion of your personal data, subject to the retention periods required by law for financial records. Additionally, users can opt-out of receiving promotional marketing communications via email or SMS at any time by contacting customer support or adjusting their notification settings within the app.
Updates to the Privacy Policy
The digital landscape and legal regulations regarding data privacy are constantly evolving, and as such, the 1win app Privacy Policy is subject to periodic updates. We reserve the right to modify this policy to reflect changes in our data processing practices or to comply with new Indian laws and international regulations. When significant changes are made, we will notify users through an in-app notification or via email. We encourage all players to review this policy regularly to stay informed about how we are protecting their information. Continued use of the app after such changes constitutes acceptance of the updated terms.